Refunds & Returns

Gold Mountain Beauty Distributors are committed to providing you with excellent products and customer service. We stand behind our products and guarantee that all of our products are brand new, authentic and in their original packaging.

Refund & Return Policy: All products come with a 30-day, money-back guarantee. If you don't love the product just contact us for a full refund.

To process and complete your return, you must contact us with your purchase order number, which should be located in your purchase confirmation email. 

Refunds may take 7-15 business days to process back into your bank account

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@goldmountainbeauty.com